Supplement company alternative
Roofing supplement company vs. doing it in-house
A good supplement firm is worth paying when you have no office help. But on a typical hail claim the missing items are the same ten lines, and a percentage fee gets expensive fast across a storm season.
| Supplement company | In-house by hand | ClaimGap | |
|---|---|---|---|
| Cost on a $4,000 supplement | $400–$600 (10–15%) | 2–4 hours of office time | $49–$79 flat |
| Turnaround | Days, sometimes a week | Whenever someone gets to it | Minutes |
| Who reviews every line | Their team | You | You |
| Pricing source | Their price list | Your Xactimate | The carrier's own unit prices |
| Code citations and photo exhibit | Usually | If you write them | On every line |
| Your data and homeowner relationship | Shared with a third party | Stays with you | Stays with you |
| Cost when the carrier pays nothing | Usually $0 | Your time | Claim credit back within 60 days |
The math over a storm season
A crew running 25 claims with an average $4,200 supplement pays a 12% firm about $12,600. On the Storm plan the same 25 claims cost $799. Even if you keep a firm for the hard files, running every claim through ClaimGap first shows you which ones are worth sending out.
What ClaimGap is and isn't
ClaimGap is software that documents your scope of work as the contractor. It reads the carrier estimate and your measurement report, lists missing and short line items with code references, and builds the packet. You review every line and submit it yourself. It does not negotiate with carriers or act as a public adjuster.